Privacy Policy

This store operates this website, including all related information, content, features, tools, products and services (the “Services”), in order to provide customers with an online shopping experience. This store is powered by Shopify, which enables the provision of the Services.

This Privacy Policy describes how personal information is collected, used, and disclosed when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with this store.

If there is a conflict between the Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

---

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to an individual. It does not include anonymised or de-identified information.

Depending on how you interact with the Services, the following categories may be collected:

• Contact details: name, address, billing/shipping address, phone number, email
• Financial information: payment details, transaction information
• Account information: username, password, preferences
• Transaction information: browsing behaviour, cart activity, purchases, returns
• Communications: messages or enquiries sent to the store
• Device information: IP address, browser, device identifiers
• Usage information: interactions with the Services

---

Sources of Personal Information

Personal information may be collected:

• Directly from you
• Automatically through the Services (e.g. cookies and tracking technologies)
• From service providers acting on behalf of the store
• From partners or third parties

---

How Personal Information Is Used

Personal information may be used for:

Providing and Improving Services

• Processing orders and payments
• Managing accounts
• Delivering products
• Personalising shopping experiences

Marketing and Advertising

• Sending promotional communications
• Displaying relevant advertisements

Security and Fraud Prevention

• Protecting accounts and transactions
• Detecting and preventing fraud

Communication

• Providing customer support
• Responding to enquiries

Legal Compliance

• Meeting legal obligations
• Responding to lawful requests

---

Disclosure of Personal Information

Personal information may be shared:

• With Shopify and service providers (e.g. payment processors, hosting, logistics)
• With marketing and advertising partners
• When required by law or legal process
• As part of a business transaction (e.g. merger, sale)
• With affiliates within a corporate group

---

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve functionality. Information may be transferred to and processed in countries outside your own.

For more information, refer to Shopify’s own privacy policy.

---

Compliance with the POPI Act

Where applicable, this store processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This includes:

• Collecting personal information lawfully and transparently
• Processing information only for specific, legitimate purposes
• Ensuring data is relevant and not excessive
• Implementing appropriate security safeguards
• Respecting your rights as a data subject

---

Third-Party Websites

The Services may contain links to third-party websites. This store is not responsible for their privacy practices or content.

---

Children’s Data

The Services are not intended for children. Personal information of minors is not knowingly collected.

---

Security and Retention

Reasonable measures are taken to protect personal information. However, no system is completely secure.

Information is retained only as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes

---

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Request data portability
• Opt out of marketing communications

Requests may be subject to identity verification and legal limitations.

---

Complaints

If you are dissatisfied with how personal information is handled, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

---

International Transfers

Personal information may be transferred to and processed in other countries. Appropriate safeguards are used where required.

---

Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this website with a revised “Last updated” date.

---

Contact

For any privacy-related queries or requests, please use the contact details provided on the website.